It's not about who we are or what we do,
RECEIVE YOUR FREE CLAIMS REVIEW & ADVICE:
O-YOO has been formed to assist consumers who wish to seek solutions for problem contracts. We work with our clients to gain a better understanding of their contractual rights and resolve their conflicts through advice, guidance, mediation and legal representation.
Every day we enter into contracts without thinking about it, be it ordering food at a restaurant, buying a pair of shoes or filling up at a petrol station. Of course, many of these “everyday” contracts are verbal or implied and would not bind us to demanding terms and conditions and ongoing commitments. However, not all contracts are so straightforward.
When contracts require more explicit acceptance of the contractual relationship, we are often required to “Sign / tick here to accept the terms and conditions” in order to agree to enter the contract. In these cases, how often do we take the time to study the contract and its
terms and conditions?
When the performance of the product or service fails to match expectations, consumers can find themselves stuck with unfair contractual obligations. This can lead them to seek remedy and/or compensation for a product or service they believe was not fit for purpose,
misrepresented or mis-sold.
The O-YOO team
We are here to help
O-YOO are a specialised team of professionals who are passionate about consumer rights. With a combined experience of over 30 years of helping timeshare owners, the team has direct experience processing and managing individual timeshare claims, group action claims, claims against finance companies and mediating on behalf of timeshare owners to resolve conflicts.
O-YOO was formed with a view to offer timeshare owners a fully transparent service, where every step of the process is explained and all costs are accounted for, giving the customer confidence in the knowledge that they are in good hands.
O-YOO only collaborates with established legal professionals who have been chosen for their proven successes in case law. We value their commitment to maintaining the highest standards and ethics which have earned them a trusted reputation for legal excellence which complements O-YOO’s own ethics of transparency and trust.